Need Help with FluuexQR Setup?

If your QR code is not scanning, try these steps:

• Make sure you are in a well-lit environment
• Hold your phone approximately 8 inches (20 cm) away from the QR code
• Center the QR code on your phone screen
• Check that the QR code is not stained or damaged
• Try refreshing your browser or restarting the camera app
• Ensure your device's camera is clean and working properly

If orders are not showing up on your kitchen display:

• Check that your internet connection is stable
• Refresh the kitchen dashboard page
• Verify that the table QR code is correctly linked to the right menu
• Ensure that the kitchen staff role has the correct permissions
• Contact support at support@fluuexqr.com if the issue persists

If customers are not seeing the latest menu updates:

• Clear your browser cache or try an incognito window
• Ask customers to refresh the page or rescan the QR code
• Check that you published the changes from the dashboard
• Ensure that the menu is set to "Active" status

If WhatsApp bills are not going through:

• Verify that the customer's phone number is correct
• Check that WhatsApp is installed on the customer's device
• Ensure that your WhatsApp Business account is properly configured
• Try sending the bill again from the order details page

If payment status is not updating automatically:

• Ask the customer to confirm if the payment was successful
• Manually update the payment status from the dashboard
• Check your payment gateway configuration
• Contact support if the issue continues

Visit the FluuexQR website and click on "Sign Up." Enter your restaurant details, create a password, and verify your email. Once logged in, you can start adding menu items and generating QR codes. If you need assistance, our setup support team is available to help.

From the dashboard, go to "Menu Management" and click "Add Item." Enter the item name, description, price, category, and upload an image. You can also set availability and customization options. Save the item and it will appear in your digital menu instantly.

In the dashboard, go to "QR Code Generator." Select the number of tables or rooms and click "Generate." You can download the QR codes as PDFs and print them. Place the QR codes on each table for customers to scan.

The kitchen dashboard displays live orders as they come in. Kitchen staff can update order status from "Pending" to "Accepted," "Preparing," "Ready," and "Served." This helps streamline communication between the front-of-house and kitchen.

Yes. FluuexQR allows you to send order bills and payment status to customers via WhatsApp. From the order details page, click "Send WhatsApp Bill" and the bill will be sent to the customer's phone number.

FluuexQR supports cash, UPI, and online payment gateways. You can configure payment options from the dashboard and track paid/unpaid orders in real-time.

Yes. FluuexQR is designed for hotels, resorts, and boutique properties. You can generate room-specific QR codes, enable room service ordering, and manage room-wise billing for a seamless guest experience.

You can reach FluuexQR support via email at support@fluuexqr.com, by phone at +91 12345 67890, or through the live chat feature on our website. Our support team is available Monday to Saturday, 9 AM to 9 PM IST.